The Organisational Immune Response or …

TLDR;-) Large organisations don't resist innovation because they're broken. They resist it because they're working. Four mechanisms do the killing: procedural resistance, resource competing, standard dilution, passive waiting. Each is a legitimate organisational function operating in the wrong context. If the immune response is firing, you're probably working on the wrong layer.

Eighty-three per cent of companies rank innovation as a top-three priority. Three per cent are ready to act on it. That is not a typo. BCG's 2024 Most Innovative Companies report calls what remains "zombie innovation systems": organisations going through the motions of innovation without strategic commitment, waiting for certainty that will never arrive.

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The Question That Changes Everything: Why Most Feedback Fails and What to Do Instead

Most feedback is useless.

Not because people lack good intentions. Not because organisations don't invest in training. But because we've been taught to give feedback in ways that trigger defensiveness, focus on personality rather than behaviour, and leave people with nowhere to go.

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